All your orders are sent through DHL, DPD or TNT. For orders less
than 30 euro we charge a "low order fee" of 3,50 euro
(incl.VAT). This fee is charged because the expenses are rather high at
All orders will be sent as soon as possible (after we have received
your payment). Of course the time of delivery depends on the country
where we have to send the order. We try to deliver all orders within 5
During the transport we will inform you about your delivery through
If a product is out of stock, you can choose to cancel your order or
to choose an other product.
All prices mentioned on the site include VAT. If a wrong price is
mentioned at the site, we will contact you to find the best solution.
Returns of the products you ordered can be done within 7 days after
you have received the products. An important condition is that the
product (or products) is still in the original packing and without
damage. The forwarding-charges for the return have to be paid by the
Do you want to return a product? Please contact us
e-mail or call us at +31 - (0)6 - 340 22 150.
Each return has to
be announced in advance, if not announced it will not be accepted !
Delivery-fee per country
The delivery-fee is based on the amount of your order. For each 150
euro on ordered products you have to pay one unit of delivery-fee. In
the following table you can read how much you have to pay per unit.
|| Delivery-fee per unit
including VAT (1 unit = 150 euro on order-value)
|NL, BE, DE
|DK, AT, FR, GB, IT,LU, SE, CZ, SK, SI, HU, PL
|ES, PT, FI, EE, LV, LT, IE
|BG, LI, MD, RO, TR, UA, GR
||Delivery-fee on demand : More
Example (for United Kingdom, GB) :
Order of 0 - 150 euro :
delivery-fee 23,50 euro
Order of 150 - 300 euro : delivery-fee
47,00 euro (= 2 x 23,50)
Order of 300 - 450 euro : delivery-fee 70,50 euro (= 3 x
* Country : NL = Netherlands, BE = Belgium, LU = Luxemburg, DE =
Germany, DK = Denmark, AT = Austria, FR = France, GB = United Kingdom, IT =
Italy, SW = Sweden, ES = Spain, PT =
Portugal, CZ = Tsjech Republik, SK = Slovakia, SI = Slovenia, HU = Hungary, FI = Finland, EE =
Estonia, LV = Latvia, LT = Lithuania, PL = Poland, IE = Ireland, BG =
Bulgaria, LI = Liechtenstein, MD = Moldavia,
RO = Romania, TR = Turkye, UA = Ukraine, GR = Greece..