Filipino Store - Philippinischer Laden -Holland-Pinoyshop Germany
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Envíos y Devoluciones Envíos y Devoluciones


All your orders are sent through DHL, DPD or TNT. For orders less than 30 euro we charge a "low order fee" of 3,50 euro (incl.VAT). This fee is charged because the expenses are rather high at small orders.

All orders will be sent as soon as possible (after we have received your payment). Of course the time of delivery depends on the country where we have to send the order. We try to deliver all orders within 5 working days.

During the transport we will inform you about your delivery through "track-and-trace".

If a product is out of stock, you can choose to cancel your order or to choose an other product.


All prices mentioned on the site include VAT. If a wrong price is mentioned at the site, we will contact you to find the best solution.


Returns of the products you ordered can be done within 7 days after you have received the products. An important condition is that the product (or products) is still in the original packing and without damage. The forwarding-charges for the return have to be paid by the client (you).

Do you want to return a product? Please contact us through e-mail or call us at +31 - (0)6 - 340 22 150.
Each return has to be announced in advance, if not announced it will not be accepted !

Delivery-fee per country

The delivery-fee is based on the amount of your order. For each 150 euro on ordered products you have to pay one unit of delivery-fee. In the following table you can read how much you have to pay per unit.

Country*   Delivery-fee per unit including VAT (1 unit = 150 euro on order-value)  
NL, BE, DE 6,50
DK, AT, FR, GB, IT,LU, SE, CZ, SK, SI, HU, PL 23,50
ES, PT, FI, EE, LV, LT, IE 36,00
BG, LI, MD, RO, TR, UA, GR Delivery-fee on demand : More info

Example (for United Kingdom, GB) :
Order of 0 - 150 euro : delivery-fee 23,50 euro
Order of 150 - 300 euro : delivery-fee 47,00 euro (= 2 x 23,50)
Order of 300 - 450 euro : delivery-fee 70,50 euro (= 3 x 23,50)
etc., etc...

* Country : NL = Netherlands, BE = Belgium, LU = Luxemburg, DE = Germany, DK = Denmark, AT = Austria, FR = France, GB = United Kingdom, IT = Italy, SW = Sweden, ES = Spain, PT = Portugal, CZ = Tsjech Republik, SK = Slovakia, SI = Slovenia, HU = Hungary, FI = Finland, EE = Estonia, LV = Latvia, LT = Lithuania, PL = Poland, IE = Ireland, BG = Bulgaria, LI = Liechtenstein, MD = Moldavia, RO = Romania, TR = Turkye, UA = Ukraine, GR = Greece..

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